Dr Vannie Naidoo

Telephone +27 31 260 8080

+27 31 260 7871
Campus Westville
Building & Room
 M Block – 202, 1st Floor


Dr Vannie Naidoo focus is on research in the fields of business and strategy. Other areas of interest are quality studies, AIDS and small business issues.
Appointment Designation:

  • Lecturer
Academic Qualifications:
  • B. Com (University of Durban Westville)
  • B. Com (Honours) (University of Durban Westville)
  • M.Com ( University of the North)
  • PhD( Management) UKZN
Professional Qualifications:
  • PhD

Undergraduate Courses Currently Teaching:
  • Corporate Strategy 
Postgraduate Courses:
  • Contemporary Issues in Marketing11
Research Interests:
  • Strategy
  •  service marketing
  •  service quality
  • small business
  • project management
  •  AIDS in the workplace
  •  performance management
  •  business management
Recent Publications: 

  •  International Migration Review, Volume 45, No. 4, (Winter 2011):1012-1037,“Migration Shocks: Integrating Lesotho’s Retrenched Migrant Miners” 
  • Journal of Contemporary Management, Vol 11,(2014)“Strategic information security management as a key tool in enhancing competitive”advantage in South Africa “. 

  •  Journal of Social Sciences, Vol 38(3),(2014) “An Investigation into Service Quality Delivery at the University of KwaZulu-Natal”

  • Mediterrean Journal, Vol5, No.23 (2014)“Service quality perceptions of students at a South African University”
  • Journal of Contemporary management, Vol12, (2015). A comparative study between staff and student perceptions on service quality”

Recent Papers Delivered:
  • - Business Management Conference 2009, Durban ,UKZN, Westville Campus, 5-6November 2009, “ Navigating Trade and Investment Opportunities in the ‘New Africa’- A case-study on Kwa-Zulu Natal”
  • - SAIMS conference , Durban, SA, Sep 2011,” Service quality a defining characteristic in service delivery –the case of the University of KwaZulu-Natal”
  • - BMC2011, UKZN, Durban, SA, Sep 2011, “Student perceptions on service quality within UKZN”
  • - International Conference on Business and Economics(ICBER), Cairo, Egypt, October 2011, “ Managerial issues associated with service quality- the case of the University of KwaZulu-Natal”
  • - IBC 8th international Business Conference, Aug 2014, Namibia, “ An investigation into how students view the service quality provided by academic and certain support services”

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